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Shipping
WE ARE UNABLE TO OFFER FREE SHIPPING ANY LONGER AS WE ARE CLOSING DOWN - THANKS FOR YOUR UNDERSTANDING
We aim to dispatch orders within1-2 business days unless stated in the product description. Tracking details for orders will be provided when item has been sent. Your order can be tracked via the NZ Post & NZ Courier websites .
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Standard Delivery: flat rate of $6.95 - NO FREE SHIPPING DURING THE CLOSING DOWN SALE - SORRY Bulky Goods: 3-14 days, Bulky items charged at a flat rate of $12 . More information below. Local Pickup: If you are local to Pukekohe and wish to collect your order, please select the Pickup Option and we will contact you to arrange. |
Once your order has been fulfilled you will receive an email a confirmation with all the tracking details.
We use a combination of NZ Post and NZ Couriers to get your order to you as quickly as possible.
All orders are packed, checked, and sent from our premise in Patumahoe, Auckland. We dispatch from Postcode 2679.
Please ensure the correct address details are recorded on your order. If we need to resend your returned order, additional costs incurred to redirect a parcel will be passed on to you.
If items are not collected from pick up locations (eg: post offices) within the required timeframe and returned to us, the purchaser will be responsible for re-delivery fee.
*Bulky Goods are excluded from our free delivery for orders over $150 offer and from any promotional free shipping offers.
Pre-Order Items: If your order includes an item that is listed as 'pre-order', all items will be shipped together when all pre order items has been received. If you need items that are not pre order, sent immediately - please place separate orders.
We do not accept cancellation of any 'Pre-order' items.
If a discount code is not added at checkout and applied to your order, we are unable to credit or refund any amount after a transaction has been processed.
